Terms of service AND BOOKINGS.
24 HOUR CANCELLATION POLICY
If you need to cancel your appointment, please notify us at least 24 hours before your appointment. Cancellations with less that 24 hours notice will result in a late fee, which will equal to 50% of the scheduled service. You receive a reminder message 48 hours prior to your appointment.
LATE APPOINTMENT POLICY
To respect the time of clients and staff, we ask you to be on time for your appointment. Clients who arrive more that 10 mins late will be required to pay a late fee. Clients who arrive more than 30mins late will forfeit their appointment and need to reschedule. Cancellation fee may apply.
NO-SHOW CANCELLATION POLICY
If you do not show up for an appointment, you will be charged 50% of your missed service.
UNHAPPY OR NEED YOUR HAIR AJUSTED
Please note if you are unhappy with the service you have received, you have 24 hours to contact the salon and a further consultation will happen to come to a solution. It will be up to the stylist discretion if a further charge is required.
Please note, change of mind does not fall under the above policy.